> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://docs.cail.health/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.cail.health/_mcp/server. # Get operational policy overrides GET https://staging.cail.health/v1/organizations/{id}/operational-policy Returns the operator’s organisation-level overrides on top of the jurisdiction defaults. Returns the override map only (so the UI can show "default vs override"), not the resolved policy. Resolved policy is computed at runtime by combining these overrides with the jurisdiction defaults. Reference: https://docs.cail.health/api-references/api-reference/configure-access-policy/get ## OpenAPI Specification ```yaml openapi: 3.1.0 info: title: cail-api version: 1.0.0 paths: /v1/organizations/{id}/operational-policy: get: operationId: get summary: Get operational policy overrides description: >- Returns the operator’s organisation-level overrides on top of the jurisdiction defaults. Returns the override map only (so the UI can show "default vs override"), not the resolved policy. Resolved policy is computed at runtime by combining these overrides with the jurisdiction defaults. tags: - subpackage_configureAccessPolicy parameters: - name: id in: path description: Stable identifier of the operator’s organisation. required: true schema: type: string - name: Authorization in: header description: Bearer authentication required: true schema: type: string responses: '200': description: The current operational policy overrides. content: application/json: schema: $ref: '#/components/schemas/OperationalPolicyResponse' servers: - url: https://staging.cail.health description: https://staging.cail.health components: schemas: WaitTimeTrendWindowOverride: type: object properties: recentHours: type: number format: double description: Window for recent reports in hours. priorHours: type: number format: double description: Window for prior reports in hours. minDeltaMinutes: type: number format: double description: >- Minimum delta in minutes between recent and prior medians before a trend is flagged. title: WaitTimeTrendWindowOverride WaitTimePressureBandsOverride: type: object properties: lowMaxMinutes: type: number format: double description: Upper bound (exclusive) of the low-pressure band in minutes. highMinMinutes: type: number format: double description: Lower bound (inclusive) of the high-pressure band in minutes. title: WaitTimePressureBandsOverride WaitTimeOverrides: type: object properties: staleWindowHours: type: number format: double description: How many hours before a wait-time report is considered stale. trendWindow: $ref: '#/components/schemas/WaitTimeTrendWindowOverride' pressureBands: $ref: '#/components/schemas/WaitTimePressureBandsOverride' title: WaitTimeOverrides TargetsOverrides: type: object properties: diversionRatePct: type: number format: double description: Target A&E diversion rate as a percentage (0-100). title: TargetsOverrides ReportingOverrides: type: object properties: premFollowUpWindowHours: type: number format: double description: Window for collecting PREM follow-ups, in hours. utilisationWindowDays: type: number format: double description: Window for utilisation analytics, in days. title: ReportingOverrides SessionsOverrides: type: object properties: maxAgeHours: type: number format: double description: >- Maximum age of an in-progress navigation session in hours before it is auto-abandoned. title: SessionsOverrides ExplorePrimaryCtaOverride: type: object properties: title: type: object additionalProperties: type: string description: Localised title map keyed by BCP-47 tag. subtitle: type: object additionalProperties: type: string description: Localised subtitle map keyed by BCP-47 tag. actionType: type: string description: CTA action discriminator. planDefinitionId: type: string description: Pathway definition the CTA launches. title: ExplorePrimaryCtaOverride ExploreAwarenessCardOverride: type: object properties: id: type: string description: Stable card identifier. title: type: object additionalProperties: type: string description: Localised title map keyed by BCP-47 tag. subtitle: type: object additionalProperties: type: string description: Localised subtitle map keyed by BCP-47 tag. icon: type: string description: Icon code for the card. color: type: string description: Theme color for the card. actionType: type: string description: Action discriminator. actionValue: type: string description: Optional action payload. title: ExploreAwarenessCardOverride ExploreOverrides: type: object properties: primaryCta: $ref: '#/components/schemas/ExplorePrimaryCtaOverride' awarenessCards: type: array items: $ref: '#/components/schemas/ExploreAwarenessCardOverride' description: Up to 20 awareness cards. title: ExploreOverrides OperationalPolicyOverrides: type: object properties: waitTime: $ref: '#/components/schemas/WaitTimeOverrides' targets: $ref: '#/components/schemas/TargetsOverrides' reporting: $ref: '#/components/schemas/ReportingOverrides' sessions: $ref: '#/components/schemas/SessionsOverrides' explore: $ref: '#/components/schemas/ExploreOverrides' title: OperationalPolicyOverrides OperationalPolicyResponseUpdatedBy: type: object properties: {} description: >- Identifier of the operator who applied the most recent change. Null when the row is the synthetic "no overrides yet" placeholder. title: OperationalPolicyResponseUpdatedBy OperationalPolicyResponse: type: object properties: organizationId: type: string description: Stable identifier of the operator’s organisation. overrides: $ref: '#/components/schemas/OperationalPolicyOverrides' description: >- Per-organisation overrides on top of the jurisdiction defaults. Only the values explicitly overridden by the operator are present; the resolved (merged) policy is what the rest of the platform applies at runtime. versionId: type: number format: double description: >- Monotonically-increasing version number used for optimistic concurrency on updates. lastUpdated: type: string description: ISO 8601 timestamp of the last update. updatedBy: oneOf: - $ref: '#/components/schemas/OperationalPolicyResponseUpdatedBy' - type: 'null' description: >- Identifier of the operator who applied the most recent change. Null when the row is the synthetic "no overrides yet" placeholder. required: - organizationId - overrides - versionId - lastUpdated - updatedBy title: OperationalPolicyResponse securitySchemes: auth0Bearer: type: http scheme: bearer ``` ## Examples **Request** ```json {} ``` **Response** ```json { "organizationId": "f47ac10b-58cc-4372-a567-0e02b2c3d479", "overrides": { "waitTime": { "staleWindowHours": 3, "trendWindow": { "recentHours": 2, "priorHours": 8, "minDeltaMinutes": 10 }, "pressureBands": { "lowMaxMinutes": 20, "highMinMinutes": 50 } }, "targets": { "diversionRatePct": 75 }, "reporting": { "premFollowUpWindowHours": 48, "utilisationWindowDays": 60 }, "sessions": { "maxAgeHours": 12 }, "explore": { "primaryCta": { "title": { "en-GB": "Start Care Pathway", "fr-FR": "Commencer le parcours de soins" }, "subtitle": { "en-GB": "Begin your treatment plan", "fr-FR": "Commencez votre plan de traitement" }, "actionType": "launchPathway", "planDefinitionId": "care-pathway-2024" }, "awarenessCards": [ { "id": "card-001", "title": { "en-GB": "Flu Vaccination Reminder", "fr-FR": "Rappel de vaccination contre la grippe" }, "subtitle": { "en-GB": "Protect yourself this season", "fr-FR": "Protégez-vous cette saison" }, "icon": "vaccine", "color": "blue", "actionType": "link", "actionValue": "https://health.example.org/flu-vaccine-info" }, { "id": "card-002", "title": { "en-GB": "Mental Health Support", "fr-FR": "Soutien en santé mentale" }, "subtitle": { "en-GB": "Access resources and help", "fr-FR": "Accédez aux ressources et à l'aide" }, "icon": "mental_health", "color": "green", "actionType": "link", "actionValue": "https://health.example.org/mental-health" } ] } }, "versionId": 4, "lastUpdated": "2026-05-13T14:21:00.000Z", "updatedBy": "0c1d2e3f-4a5b-4677-8899-aabbccddeeff" } ``` **SDK Code** ```python A fresh organisation with no overrides applied yet import requests url = "https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy" payload = {} headers = { "Authorization": "Bearer ", "Content-Type": "application/json" } response = requests.get(url, json=payload, headers=headers) print(response.json()) ``` ```javascript A fresh organisation with no overrides applied yet const url = 'https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy'; const options = { method: 'GET', headers: {Authorization: 'Bearer ', 'Content-Type': 'application/json'}, body: '{}' }; try { const response = await fetch(url, options); const data = await response.json(); console.log(data); } catch (error) { console.error(error); } ``` ```go A fresh organisation with no overrides applied yet package main import ( "fmt" "strings" "net/http" "io" ) func main() { url := "https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy" payload := strings.NewReader("{}") req, _ := http.NewRequest("GET", url, payload) req.Header.Add("Authorization", "Bearer ") req.Header.Add("Content-Type", "application/json") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := io.ReadAll(res.Body) fmt.Println(res) fmt.Println(string(body)) } ``` ```ruby A fresh organisation with no overrides applied yet require 'uri' require 'net/http' url = URI("https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Get.new(url) request["Authorization"] = 'Bearer ' request["Content-Type"] = 'application/json' request.body = "{}" response = http.request(request) puts response.read_body ``` ```java A fresh organisation with no overrides applied yet import com.mashape.unirest.http.HttpResponse; import com.mashape.unirest.http.Unirest; HttpResponse response = Unirest.get("https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy") .header("Authorization", "Bearer ") .header("Content-Type", "application/json") .body("{}") .asString(); ``` ```php A fresh organisation with no overrides applied yet request('GET', 'https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy', [ 'body' => '{}', 'headers' => [ 'Authorization' => 'Bearer ', 'Content-Type' => 'application/json', ], ]); echo $response->getBody(); ``` ```csharp A fresh organisation with no overrides applied yet using RestSharp; var client = new RestClient("https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy"); var request = new RestRequest(Method.GET); request.AddHeader("Authorization", "Bearer "); request.AddHeader("Content-Type", "application/json"); request.AddParameter("application/json", "{}", ParameterType.RequestBody); IRestResponse response = client.Execute(request); ``` ```swift A fresh organisation with no overrides applied yet import Foundation let headers = [ "Authorization": "Bearer ", "Content-Type": "application/json" ] let parameters = [] as [String : Any] let postData = JSONSerialization.data(withJSONObject: parameters, options: []) let request = NSMutableURLRequest(url: NSURL(string: "https://staging.cail.health/v1/organizations/f47ac10b-58cc-4372-a567-0e02b2c3d479/operational-policy")! as URL, cachePolicy: .useProtocolCachePolicy, timeoutInterval: 10.0) request.httpMethod = "GET" request.allHTTPHeaderFields = headers request.httpBody = postData as Data let session = URLSession.shared let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in if (error != nil) { print(error as Any) } else { let httpResponse = response as? HTTPURLResponse print(httpResponse) } }) dataTask.resume() ```