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# Public health and programs

Public health operators are accountable for population-level access, not just transactional routing. They need to know which facilities actually provide which services, where residents are being referred, and where the gaps sit before they show up in outcome data.

## Who fits in this cluster

* **Government health agencies.** State health insurance agencies, ministries of health, primary healthcare boards, public health departments, and FCT health authorities. In Nigeria this includes state health insurance schemes, primary healthcare boards, and emergency response systems.
* **NGOs and donor-funded programs.** Maternal health, HIV, TB, malaria, immunization, NCD, and community health programs that need accurate facility data, verified service availability, and clear referral pathways across the regions they serve.

## What this cluster gets

* **A facility map you can trust.** Sites, services, hours, and scope of practice tracked per jurisdiction, kept fresh from authoritative regional sources.
* **Access-gap analytics.** Where residents complete sessions, where they cannot, and where coverage is thin against the population served.
* **Pathway-aware routing.** Public-facing navigation that respects the level-of-care hierarchy and jurisdiction-specific rules.
* **Verified referral data.** Which facility actually does which service today, not what the static directory says.
* **Aggregate reporting.** Metrics produced as FHIR `MeasureReport` resources, aligned with the reporting cadence your agency or funder uses.

Jurisdiction-aware navigation is core to this cluster: regional terminology, taxonomy, and routing rules vary, and the same endpoint behaves correctly across the regions CAIL Health supports.

See [Get in touch](/solutions/get-in-touch) to start.